Refund Policy

If you are not happy with an article, we refund the whole $5. You do not have to explain why, and there is no form to fill in.

How to ask

Email support@articlize.ai from the address you used at checkout. Say that you want a refund. That is the whole process.

When we refund without being asked

• We miss the 24 hour delivery commitment.
• We charged you twice for the same purchase.

If a single article fails, for example because the video turned out to be too long or not in English, we return that credit to your balance automatically. Tell us if you would rather have the money back instead.

How long it takes

We process refunds within three working days. Your bank usually shows the money within five to ten working days after that. The refund goes back to the card you paid with, through Stripe. We cannot send it anywhere else.

Partial use

A refund cancels the whole $5 purchase, including any credits you have not spent yet. We do not refund per article.

Your statutory rights

This policy is offered in addition to your rights under consumer law. It does not replace or reduce them.